SHIPPING & RETURNS

SHIPPING

In order to help our team deal efficiently with your request, we advise you to not send us multiple messages. Thank you for your understanding and patience.

NEW! Relay point delivery available anywhere in France! Steps to follow :

When choosing the delivery method, select "Send", then enter your address (the choice of delivery point is made after payment).
Follow the payment steps
After payment and verification, choose the delivery point of your choice

Free Shipping on all orders over 100€ for FRANCE, over 150€ for EUROPE, over 250€ for the rest of the World

Delivery Cost

FRANCE EUROPE WORLD
Order from 0€ to 99,99€ 7,95€ 12€ 50€
Order from 100€
FREE 12€ 50€
Order from 150€
FREE
FREE
50€
Order from 250€ FREE FREE FREE


Please note that we ship your order on working days only (Mon – Fri excluding bank holidays).

RETURNS

You have the right to change your mind.

If you want to return all or part of your order, you have a period of 30 days from the date of receipt to do so.

The item(s) you want to return or exchange must have been purchased on the website www.cartel-skateboards.com and delivered.

To receive a refund, the article must be returned in a re-sellable state and in its original packaging with all instructions for use, accessories and its original barcodes and labels. In the case of an item which is damaged, worn or returned without its associated packaging, CARTEL Skateboards reserves the right to refuse the return of your order.

In the case of a defective or non conform item, please contact our customer service team before sending the item back, otherwise, the return shipping costs will not be covered.

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